Abnormally high water consumption can have several causes. Perhaps residents have moved in, or each family member briefly takes a bath every day. Is this not the case? Then you probably have a water leak. Is a tap leaking? Does your toilet keep running? Then there is a visible water leak. If you can't see it right away, then you most likely have a hidden leak.
Check the water leak!
Write down the meter reading before you go to sleep. Make sure no one consumes water that night and then revisit the meter reading in the morning. Have any figures changed? If so, you may have a leak and it is best to close the main tap.
I have a hidden water leak! What now?
- Call the water company:
The first check-up is free of charge. This is only a superficial check. If they suspect a leak, contact NuFlow. - Call NuFlow immediately: 056 23 00 30 or info@nuflow.be
When there is a leak, problems can quickly accumulate. Time for action! We have the most advanced methods for detecting water leaks. See here our approach. All techniques are possible without digging or breaking. This way, we avoid unnecessary costs and disruption!
Ask for a dime of the report and footage of the camera search, take pictures if necessary.
- Contact your water company again and present the evidence.
The water company can pay part of the water bill under certain conditions. This is a 'request for amicable settlement'. One condition, for example, is if your annual consumption is 3 times the average annual consumption. More information on this can be found on the website of the Flemish Environment Society. Have you suffered water damage? Then fire insurance will intervene.
Do you have additional questions or would like information regarding leak detection or pipe repair? Contact us without obligation on 056 23 00 30 or info@nuflow.be
Always follow the latest updates via our Facebook page.
