Abnormally high water consumption can have various causes. Perhaps you have moved in with new tenants, or each family member has a bath every day for a short time. Is this not the case? Then you probably have a water leak. Is a tap leaking? Does your toilet keep running? Then there is a visible water leak. If it is not immediately obvious, you probably have a hidden leak.
Check the water leak!
Write down the meter reading before you go to sleep. Make sure nobody consumes water that night and then check the meter again in the morning. Have any figures changed? Then you probably have a leak and should close the main tap.
I have a hidden water leak! Now what?
- Call the water company:
The first check is free of charge. This is only a superficial check. If they suspect a leak, contact NuFlow. - Call NuFlow immediately: 056 23 00 30 or info@nuflow.be.
If there is a leak, the problems can mount up quickly. Time for action! We have the most advanced methods for detecting water leaks. Take a look at our working method here. All techniques are possible without digging or breaking. This way, we avoid unnecessary costs and inconvenience!
Ask for a copy of the report and for the images of the camera examination, take pictures if necessary.
- Contact your water company again and present the evidence.
The water company can pay part of the water bill under certain conditions. This is a 'request for amicable settlement'. One condition, for example, is if your annual consumption is three times higher than the average annual consumption. You can find more information about this on the website of the Vlaamse Milieumaatschappij. Have you suffered water damage? Then the fire insurance company will intervene.
Do you have additional questions or would you like information on leak detection or pipe repairs? Contact us without obligation on 056 23 00 30 or info@nuflow.be.
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